We believe that our responsibility is to those who use our services. In meeting their needs, everything we do must be of high quality. We must
constantly strive to reduce our costs in order to maintain reasonable prices. We must strive to maintain current technology in our services so that our
customers will enjoy the benefits and convenience of modern services. Customer orders must be serviced promptly and accurately. Our suppliers
and distributors must have an opportunity to make a fair profit.
We are responsible to our employees, the men and women who work with us. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions
clean, orderly, and safe. We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must feel free to make
suggestions and complaints. There must be equal opportunity for employment, development, and advancement for those qualified. We must provide
competent management and their actions must be just and ethical.
We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens - support good
works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain, in
good order, the property we are privileged to use, protecting the environment and natural resources.
Our final responsibility is to our stockholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on,
innovative programs developed, and mistakes paid for. New equipment must be purchased, new facilities provided and new services launched.
Reserves must be created to provide for adverse times. When we operate according to these principles, the stockholders should realize a fair return.