System Outage Alert

You may have received communication about your wireless account regarding VoLTe.
Please visit MyUnion for assistance or call our customer service team at 888-926-2273


Broadband Open Internet Disclosure

Union offers high speed Digital Subscriber Line (DSL) in select areas. Currently, DSL is available only for Union's landline or local telephone service customers. The speeds currently offered are 1.5 Mbps, 4 Mbps, 10 Mbps, 25 Mbps, 50 Mbps, 75 Mbps, 100 Mbps, and 1 Gbps. In general, Union neither gives preference to nor delays internet traffic. We operate a First In First Out network for both inbound and outbound traffic.
Union's Network Practices
A. Congestion management involves overall provisioning of adequate internet backbone capacity to provide service at subscribed data rates and does not involve measures that prefer or prioritize one type of traffic over another.
B. There are no application-specific behaviors.
C. Device attachment rules only prevent attachment by malicious equipment.
D. Security measures are limited to optional spam filtering for customers who use Union's Email service, and proprietary measures to ensure the stability of the network as a whole.
Union's DSL Performance Characteristics and Commercial Terms
A. The speeds currently offered and the cost per month are:
  • 1.5 Mbps download, 1 Mbps upload for $45 per month
  • 4 Mbps download, 1 Mbps upload for $50 per month
  • 10 Mbps download, 1 Mbps upload for $55 per month
  • 25 Mbps download, 3 Mbps upload for $60 per month
  • 50 Mbps download, 5 Mbps upload for $70 per month
  • 75 Mbps download, 10 Mbps upload for $80 per month
  • 100 Mbps download, 20 Mbps upload for $90 per month
  • 100 Mbps download, 100 Mbps upload for $100 per month
  • 1 Gbps download, 1 Gbps upload for $150 per month
B. Customers can generally expect data throughput rates at and sometimes above the subscribed level.
C. To review Union's privacy policy regarding customer proprietary information, please click here.
D. Customer comments or complaints should be directed to:
1. By Mail: PO Box 160, Mountain View, WY 82939
2. By Phone: 1-888-926-CARE(2273)
3. By Email click here