C-19 Customer Letter From Chief Officers

Monday, March 16, 2020

For more than 100 years, Union has made the safety and the well-being of our customers and employees our top priority. With the COVID-19 outbreak now classified as a pandemic, we find ourselves in an unprecedented situation. Our world has never been smaller, and here in Wyoming, we are not immune from the reach of this global epidemic. Like you, at Union we are committed to doing everything in our power to help stop the spread of Coronavirus and keep our communities healthy.

We take seriously our responsibility to keep the wireless and broadband services you rely on running smoothly. More workers will be asked to work from home. With school closures, an unprecedented number of students will be learning from home. With this growing demand for additional internet service in mind, Union remains fully operational.  We’re working with our employees, and their families, to ensure their health and well-being, so they can operate in the safest workplace environment possible to continue providing the essential services you depend on.

At this time, our business hours will not change. We will continue to maintain all existing services. We will continue to welcome new customers, support our current customers, maintain our network, and make service upgrades. In short, our goal is to honor our commitment to our customers. This is more important today than at any time in our history.

We’re here for you. Together we can weather this storm and come out as a stronger, more united community.

Sincerely,

Chief Officers