Customer Service
- Mission Statement
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| Mission Statement |
The Union Telephone Company's mission is to become the premier
telecommunications provider in the Rocky Mountain region. The Union Telephone
Company will become the provider of choice for telecommunication services in
those areas that are immediately adjacent to and within the current service
area. The Union Telephone Company must focus on customers and their perception
of value in order to become a major telecommunications provider in this area.
This focus is necessary, as competition will allow the customer many new
choices. By providing the best value to the customer, The Union Telephone
Company will prosper. In order to do so, The Union Telephone Company will
provide a full line of telecommunication services: Interstate Toll, Intrastate
Toll, Plain Old Telephone Service, Cellular Telephone Service, Data Transport,
Data Application Solutions, Equipment Sales, and Equipment Rental. We must
become a total solution provider so that we can meet the needs of our customers
from a single source to a complete turnkey solution to their telecommunication
needs. This will allow us to prosper in the new competitive world.
February 21, 1995
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